Q. How does this work?

A. As soon as you place your order, our team will get to work making your product. All our products are custom made just for you.

Q. How long will it take to receive my order?

(A. Short Answer) Depending on where you live in the USA, the time from your order placed and your order received is usually 7-10 business days. However, it could be a little longer. See below...

A. Each of our products have different production and delivery times. Please see the individual details for each product on their product page. Generally, the typical estimated *Production Time is only 4-7 Business Days. Once the item is Produced, and Shipped, you will receive a tracking number.

*Shipping is quoted from the carriers as 4-11 Business Days, depending on your location.

Please be patient. If you ordered it, you will get it!

Q. Where is your company based?

A. We source products from all over the world, however our company is located in Texas USA.

Q. What if my product has problems?

A. We guarantee quality and craftsmanship. If your product has a mechanical problem, we will replace it. Please see the Refund Policy Page for details.

Q. Need more help?

A. Use the form you will find on the Contact Page